Shipping Policy

Shipping Policy

Shipping

  • Orders process within 1–3 business days
  • Delivery typically takes 7–14 business days
  • You'll receive tracking information via email once your order ships

Returns

  • 30-day return window from date of delivery
  • Items must be unused and in original packaging
  • To start a return, email support@smartlumora.com with your order number
  • Refunds are issued to your original payment method within 5–10 business days of us receiving the return

Exchanges

Need a different size or color? Contact us and we'll help set that up.